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Aditya Birla Sun Life Mutual Fund is strongly committed to a fruitful and enduring relationship with our customers. Our endeavour is to give you 'Best in Class' service, each and every time you interact with us.
With an attempt to make multiple touch points available for you to be in touch with us, here are the ways you could reach us and provide us with an opportunity to address your grievances. You will be provided with a grievance registration number for your reference and the complaint closure date will also be communicated to you.
Level 1
Telephone:
18002707000 (toll free)
Timings - 10.00 a.m. to 07.00 p.m. (All days)
Level 2
If the resolution you receive does not meet your expectations, please write to headservice.mutualfunds@adityabirlacapital.com
Level 3
If you wish to lodge a Complaint, you may write to our Chief Operations Officer at coo.mutualfunds@adityabirlacapital.com
Level 4
Further, to lodge a Compliant with SEBI, you may visit the link provided for SEBI SCORES portal - https://scores.sebi.gov.in
Level 5
If you wish to lodge a Complaint at ODR, you may visit the link provided for ODR portal https://smartodr.in/login
Master Circular for Online Resolution of Disputes in the Indian Securities Market